Do you often think about what is happening to tasks you assigned to do, who is working on them, what is their status now? You may ask: Where is it stacked? And from where whom and when was the right email sent to? Did it arrive anyway? Do you still have to search over and over again, because you lack information? Then it may be the right time for your organisation to explore concepts of workflow and process management.
The Sperling Business Process Manager (aka Sperling BPM or SBPM) provides a complete set of efficient process automation and workflow tools including:
The first step in moving from today's inefficient ad-hoc task management full of ubiquitous emails is to map processes and create simple models first. It results in more complex diagrams that reflect your business needs properly.
SBPM allows you to create brand-new model or import an existing BPMN 2.0 compatible model. Additional properties need to be provided for the whole process, its data model, activities and decision blocks. Process products are generated from user entries via automated forms and decisions done. At the same time, scheduled actions, email notification templates, and output reports are defined for the model.
Finally, each model is embedded into the organization's environment by being assigned to an appropriate agenda. It maps multiple models to an organisation structure.
A well-designed process model represents a completely automated concept of managing the organization's key activities.
Participants of workflow are notified of their tasks via email notifications and the application's inbox. Each task is equipped with all the necessary data and all complementary information just a click away.
Users perform data inputs within their tasks in fully automated forms. These are generated automatically based on the data set of the executive model settings and conditions for each activity (task) defined in the process.
Process managers and of course the system administrator have a perfect overview of the running or completed workflows, including their details.
We understand that every customer and every customer's activity or process requires an individual approach. Although, they all share common requirements: efficiency - reliability - intuitiveness. That's why several surprisingly elegant solutions to customize the application's behaviour, as well as its look and feel, can be found in SBPM. Such features include:
Detailed analysis of current process design, and proposal of an optimized solution of IT department procurement tasks. Modelling of complete process flow and all its components in BPMN (Business Process Model and Notation) standard with an emphasis on increasing efficiency of the implemented steps, relationships and conditions incl. use of repeatable tasks.
Advisory services in identifying and evaluating user experience with Electronic Records Management and DMS system, identifying key issues to address, and a complete audit of capabilities and readiness of the system and organization to take over its own administration, operation, maintenance and further development.
Advisory services for requirements analysis and target concept creating for a key application for administration of grants to help agricultural research projects all together as a part of expert opinion for valuation of possible new platform selection and method of its implementation.
Web application (.NET Core) to support management and automation of travel expense reports processing, including connection to economic information system via web services; and for the controlled creation and publication of hierarchical documents containing inspection guidelines (evaluation criteria).
Professional supervision of system architect / designer over the implementation of project implementation of customer's main information systems in InspIS family comprising a total of six mutually integrated applications.
The project was delivered in the field of IT design and consulting and it also included solutions to issues related to the security of information systems according to the requirements of Act No. 181/2014 Coll., on cyber security and amending related laws.
The delivery was directly related to developed and partially already deployed information system (InspIS SET), which supports correct and concurrent operation of more than 20 thousand registered users. The supervised information system was integrated on the application and data level with another information system (InspIS DATA) having different data and application architecture, supporting more than 20 thousand registered users as well. Both of these systems are public administration information systems (ISVS) pursuant to Act No. 365/2000 Coll.
Provision of technical supervision services in the development of register of research and innovation projects (ISVP) used by the Agency for Health Research of the Czech Republic (AZV). ISVP implementation was carried out in the Unified Technology Platform (JTP) of the Ministry of Health of the Czech Republic operated by the Coordination Center for Health Information Systems (KSRZIS).
The main tasks of provided consulting services were to ensure an efficient assignment and supervision of the course of implementation of the Register and its relations to central operational information systems of ICT Competence Center of Ministry of Health and basic registers of public administration according to rights set out in the Register of Rights and Obligations.
Consulting services providing validation of input data for analysis and processing of the subject of the assignment, and subsequent validation of the obtained conclusions and quality control of outputs. The subject of the assignment was an independent comparison of two information purchasing systems in terms of hardware and software specifications, architecture, parameters and complexity of operation, security, development options and SLA parameters.
The comparison of both systems aimed to determine the possibilities of effective use of each of them for the purpose of technical sales and to determine which functionalities or services are comparable to duplicate, which, on the contrary, are exceptional, with regard to total maintenance and operation costs.
Project management for implementation of IS HAP system for collecting, recording and evaluating information for evaluation of academic workers for more than 12,000 registered users and its integration with the University's main information system (UIS) and the science and research evidence system with over 2,000 registered users.
Project, organizational, methodological and technical support consisting of consulting services for analysis, design, technical supervision and project management, ensuring migration of historical data, putting it into operation and designing and managing integration with UIS and OBD in data and process levels.
Project management implementation of OBD system for the collection and registration of research and development results and their registration in the Register of Government Council for Science, Research and Innovation (RIV), and its integration with University's Main Information System (UIS) for more than 2,000 registered OBD users and more than 12,000 registered UIS users, while having almost 18,000 R&D results recorded.
Project, organizational, methodological and technical support consisting of consulting services for analysis, design, technical supervision and project management, ensuring the migration of historical data, deployment and design and management of integration with UIS.
Advisory services for analyzing and assessing existing university software-type outputs, proposing measures to productise them, developing a methodology to be used for future productions, and making good progress in creating new software-type outputs.
Advisory services for the revision of nature, content, parameters and conditions of provided server infrastructure service (HW + SW), creation of tender documentation and assessment of offers for the selection of a suitable supplier.
Advisory services for analysis of requirements, specification of all technical components of assignment and tender documentation and assessment of bids for selection of main information system innovation supplier. The system serves more than 10,500 internal users (employees and students) and about 2,000 external users (researchers, advisors, etc.)
Consulting services - the opposition of proposed solution delivered within the selection of a most suitable supplier to assess and justify the proposed scope of delivery and relevant price compared to specified deliveries, negotiating price reduction, with responsibility for feasibility.
Consulting services covering analysis of requirements, solution design, detailed target concept, expert supervision in selection and implementation of required solution, specification of all technical components and tender documentation, assessment of bids in supplier selection.
Advisory services including an analysis of detailed requirements, design of architecture, a proposal of functional and technical requirements of the solution and technical part of its tender documentation, specification of all technical components of the solution, project delivery and implementation conditions, assessment and evaluation of bids for vendor selection and final technical supervision within selection and implementation of the selected solution.
Professional consultancy in assessing risks of the current state and conditions of operation and development of the AVD system and the subsequent more effective procedure in addressing the provision of procedural and technical capability to operate and develop AVD system while fulfilling conditions of potential system transferability to internal management, in the following areas:
Advisory services including an analysis and assessment of the functionality of the ASPE platform within the scope of global system architecture, HW and SW components, security components, data storage, process status and relevant documentation, provision of SLA parameters and their levels and values, mainly those related to system availability as the primary SLA parameter.
Implementation of process automation solution based on Sperling BPM - Business Process Management platform. Complete delivery of credit risk management application to manage risk when selling fuel products. Delivery included process analysis, BPMN modelling, customization of BPM platform and deployment of several key agendas and associated processes. BPM system provides complete process control via workflow automation, incl. managing user entries in dynamic forms, respecting the management and administration roles and processing of execution history and outputs (products) of processes in reports and overviews.
Intranet application for managing project tasks and solving requirements and incidents in IT helpdesk based on Redmine platform. Implementation of several other types of projects for several departments, also cross-sectional, incl. IT helpdesk, integration with user management in Active Directory.
Mobile application enabling to make and recording of systematic or random ADR inspections of fuel tanks at various locations and stages of operation, from the entry of the tank to the warehouse to its exit. Checks are entered into several types of wizard-type forms with biometric signatures of participants, delivering them to legacy systems, incl. modules for data authentication and updating.
Business and marketing research and assessment of suitable suppliers in comparison with existing DMS solutions and its supplier, in functional, technical and commercial areas.
Complete delivery of a solution for task management from task creation by management board to the approval of the results across the whole organization. Scope of the project included analysis of detailed requirements, selection of platform, creation of solution concept, delivery of the solution and management of its implementation after deployment to a production environment in the cloud.
Complete delivery of attendance management system incl. contactless terminals with fingerprint reading in multiple locations and an extension application for data processing and their transformation into data for salaries for the payroll office.
Complete delivery of Alfresco Document Management System (DMS) cloud solution: overall concept consultation, requirement analysis, solution design and implementation and operation in a remote cloud, maintenance and support.
Complete digitalization of invoice approval process on Alfresco platform through integration with ABRA G3 ERP system. The process of electronic invoice approval ending with original manual processing in the ERP system has been extended and automated via the transfer of scanned invoice images and related metadata to invoice records created in the ABRA ERP system. Subsequently, invoice metadata modified in the ERP system is transferred back to the Alfresco DMS repository, where it is updated. At the same time, the consistency of invoice linking to the accounting is maintained so that it is always clear which invoice has not yet been linked and which has already been linked. The attached invoice (its image, scanned PDF) is accessible directly from the ABRA G3 ERP system user interface.
Enabling biometric signatures of delivery notes using signoTec products. Analysis, design and complete delivery of solutions including both biometric signature hardware (signoPad signing tablet) and signoSign software for incorporating biometric signature into the resulting electronic document, which is an output of ABRA economic system. The resulting electronic document is inserted back into the ABRA system and automatically sent to the customer.
Advisory services to analyse the possibilities and to find the most suitable solution to eliminate economically disadvantageous contracts. The resulting campaign combined management consulting activities with effective marketing tools design and applications.
Mobile application to support the process of preparation of artillery fire control and self-control artillery fire in the environment of dedicated mobile devices incl. simulation of fire characteristics and their representation in maps.
Delivery of a feasibility study and a prototype solution for structured modelling of type career positions and their economic characteristics based on multiple different computational methods to effectively model the evolution of human resources needed in changing strategic command requirements.
Analytical and advisory services to identify user requirements, disclosure associated needs, incl. solution design, construction of tender documents, evaluation of offers and proposed design review of a document management system with integration into an accounting system (ERP) and client, player and fan portfolio management system based on CRM.
Analytical services in document management system (DMS) project. It included complete analysis of needs in the management of financial, operational and production documents; identification of key areas for process electrification and design of target solution framework specification in individual agendas; covering not only DMS platform but also in conjunction with PDM system and existing IS.
Consulting services in the project of a new web-based order management system including project management, requirements analysis, preparation of target technical specification and tender documents, preparation of contractual documentation, consultation in the evaluation of delivered bids and support and participation in negotiations with potential suppliers.
Consulting services to design specification and tender documents, and tender & choose a vendor of the new university information system with electronic records management functionality. The subject of the services was mainly needs and requirements analysis and creation of tender documents. That included a call for papers to participants, a complete technical specification of required solution, both functional and non-functional, contract design and another necessary call for paper annexes. Finally, the required bid structure and suitable evaluation criteria, supplemented by modelling of possible marginal evaluation results, were also part of the assigned consulting job.
Analytical services in project implementation of the document management system (DMS). The subject matter of the services was primarily a complete requirement analysis of a solution to manage concluded contracts and related documents. The analysis led to a proposal for a specification of a solution for the management and processing of client documents and their digitalization. That made it possible to audit and review the completeness of client's file documentation and procedures by governing national bank. The analysis also included document digitization and the necessary scanning equipment.
Consulting services in the project of innovation of core information systems based on Microsoft Dynamics CRM and NAV platforms. It included business analysis of innovation needs and requirements of affected IS, specification of subject of future public tender and design of maintenance & support services and especially development of these IS. That all supported with administration and legal services, incl. coordination activities. Application and adoption of general SLA contract template provided by Department of Agriculture into a form suitable to target subject and customer's needs and conditions was another key task to perform.
Information system for creation, administration and revision of financial audits electronic files. The subject of the contract was a complete analysis, design and development of a new solution based on .NET platform including client UI and the server part. The application manages the entire audit life cycle, incl. off-line mode and data synchronization with conflict resolution, as well as user management and template-based file structure creation.
Analysis and development of project portal based on Redmine platform ensuring not only better look and feel and user-friendliness, but also implementation of new modules to manage program priorities, deployment of task dashboards, CRM plugin, plugin for agile and operational tasks and implementation of SSO component to KeyCloak IDM system. The implementation also included a creation of a new state machine for the tasks of the parliament fraction.
Consulting services in the Creation, operation and development of the BusinessInfo.cz portal project. The main objective of the services was to provide an independent assessment of the proposed Design and description of the solution selected requirements evaluation sub-criterion in procurement procedure of associated public contract in order to ensure clarity of its wording in all parts of the criterion, its completeness, perfection and precision of expression within the verbal assessment and a clear verbal relationship evaluation to the evaluated parameters of criteria and sub-criteria.
Analysis and modelling of property reproduction of subordinate organizations business processes. Detailed analysis of the current state of the process and design of its optimized shape, modelling of the complete process and all of its subcomponents in Business Process Model and Notation (BPMN) standard down to Business, Description and Executive Model levels with an emphasis on increasing efficiency of implemented steps, relations and conditions.
Project management consulting and support for the implementation of a new ERP system, project supplies review incl. integration with other internal applications for delivery management.
The aim of the consultations was primarily to ensure the quality and performance of the selected supplier concerning the tender documentation, contractual specifications and blueprint for ERP implementation.
The scope of work included the assessment of several project outputs, participation in project meetings with the supplier and its specialists, support in the final solution acceptance and the change request management.
Consulting services including analysis of needs and requirements, creation of tender specifications and project management when entering and selecting a new ERP system.
The subject of the services was mainly the analysis of the needs and requirements of the contracting authority and the subsequent design of documents for the tender, in particular, invitations to tenderers, complete technical specifications of the solution requested, both functional and non-functional, price structures and bid structures.
The performance also included an evaluation of the offers received, negotiations with suppliers on issues and ambiguities in the offers, and the preparation of a complete comparative study.
Consulting services in the project of preparation and implementation of a city-wide important eIDAS project in accordance with applicable legislation, in particular, an assessment of the suitability and timeliness of the specifications in force, the harmonization and coordination of the authorities and centres concerned, cooperation on the preparation of technical specifications for public procurement, project plans and schedules, communication matrices, solving detailed technical issues, economic analysis and support in the contracting authority's negotiations with & nbsp; suppliers.
Consulting services for the assessment of contractual and licensing relationships and strategy. The aim was to ensure the most efficient operation, maintenance, support and development of the system while ensuring maximum economy and efficiency on the one hand, and technical competence and adequate solution quality on the other hand. Part of the performance is also the formulation of criteria for the transferability of software to its own administration as one of the tools for reducing dependence on suppliers (anti vendor lock-in).
Ensuring technical supervision and review and validation of project deliveries (output documents), expert comments and their settlement, revision and incorporation, participation in negotiations with & nbsp; authors and their moderation, support of project management.
The subject of the contract was the elaboration of an expert opinion on the delivery of the renewal of the camera system of the theatre, incl. conducting a local survey. The assessment focused on both quantitative and qualitative characteristics of the performance with regard to the tender and contractual documentation. The key factor was the assessment of the completeness of the delivery and the fulfilment of important technical parameters of the system, especially the signal latency.
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